Terms of Service

The service

Salonora, operated by TwoQM, provides software that lets beauty and wellness businesses take bookings, payments and run their operations, and lets their clients book and manage visits. During the beta, features may change and occasional interruptions can happen.

Clients

When you book or buy from a business on Salonora, your agreement for that service, including prices, deposits, cancellation and no-show fees, is with that business. Its policies are shown before you confirm and you accept them when you book. Payments go directly to the business through Stripe.

Keep your sign-in details private. You're responsible for bookings made from your account, including for family members you add.

Businesses

Businesses are responsible for their services, prices, policies, taxes, the accuracy of their information, and for having a lawful basis and consent to collect their clients' data, forms and photos. Businesses receive payments through their own Stripe account and are the merchant of record. Subscription fees for Salonora are billed separately and are non-refundable except where the law requires.

Acceptable use

Don't misuse the service: no unlawful content, impersonation, spam, attempts to access other accounts or businesses, interfering with the platform, or reselling access. We may suspend accounts that put clients, businesses or the platform at risk.

Liability

The service is provided as is. To the extent the law allows, Salonora is not liable for indirect or consequential losses, or for the services businesses provide to their clients.

Changes and contact

We'll post changes here and tell account holders about material changes. Questions: support@salonora.app.